At Glow by Danie, we want you to love every order. If something isn't right, we're here to help. Please review our return and exchange policy below.

Return Window

You have 7 days from the date you receive your item to request a return or exchange. Unfortunately, requests made after 7 days cannot be accepted.

Return Eligibility

To be eligible for a return or exchange, your item must be:

•    Sealed and unopened, in the same condition you received it

•    In its original packaging with all tags attached

•    Accompanied by a valid proof of purchase (order number or receipt)

For health and hygiene reasons, opened or used beauty, skincare, and personal care products cannot be returned or exchanged.

How to Start a Return or Exchange

To begin, email us at glowbydaniellc@gmail.com with your order number and the reason for your request. If approved, we'll send you instructions on how and where to send your package.

Returns must be sent to: Glow By Danie, 5900 Barclay Dr #150007, Alexandria VA 22315, United States

Items sent back to us without first requesting a return will not be accepted.

Return Shipping

Customers are responsible for their own return shipping costs. Original shipping charges are non-refundable.

Damaged, Defective, or Wrong Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us right away at glowbydaniellc@gmail.com so we can make it right.

•    Damaged or defective items — you may request a return for a full refund or an exchange.

•    Wrong item received — please submit an exchange and we'll send the correct product.

Non-Returnable Items (Final Sale)

The following cannot be returned, exchanged, or refunded:

•    Opened or used beauty, skincare, and personal care products

•    Sale, promotional, and clearance items

•    Gift cards

Exchanges

We're happy to offer exchanges on eligible sealed items. Once your returned item is received and approved, we'll process your exchange. If the item you'd like is unavailable, we'll issue store credit instead.

Store Credit

For approved returns (other than damaged or defective items), refunds are issued as store credit that can be applied toward a future purchase. Store credit does not expire and can be used at checkout.

Refunds

Full refunds to your original payment method are issued only for damaged or defective items. Once we receive and inspect your return, we'll notify you whether the refund has been approved.

•    Approved refunds are processed within 7 days of receiving your returned item.

•    Refunds are issued to your original payment method.

•    Please allow additional time for your bank or card provider to post the refund.

•    Shipping charges are non-refundable.

Order Changes & Cancellations

Once an order has been placed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase.

International Returns

We currently do not accept international returns.

Questions?

For any return or refund questions, contact us anytime at glowbydaniellc@gmail.com.